Cambridge pet licensing

Why license?

In accordance with local laws, pet licences are mandatory in Cambridge. In fact, licences are mandatory in nearly every community across North America. Why? Because licences help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for the Cambridge and District Humane Society to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.

How to license

Online

The fastest and easiest way to license or renew is right here. You'll create a profile for your pet, upload any necessary documents, process your licence registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it's super easy!

Renew my pet's licence

My pet has a licence, but it has expired or will very soon.

Renew now

License a pet for the first time

I've never licensed a pet with the City of Cambridge before.

License now

In-person

In person licensing is available at the following location(s) however it's important to know you will still receive your tag in the mail:

Don't forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.

Cambridge & District Humane Society
1650 Dunbar Rd, Cambridge, ON, N1R 8J5

Mail

If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!

Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the cheque should be made out to, where it should be mailed, and any required supporting documentation.

Pet licence form

Download Application Form

Phone

If you're unable to complete your pet's licence online, you can contact our Customer Care team for assistance. Please note that licences are primarily designed to be completed online, and phone support is intended for troubleshooting or special circumstances.
We can accept credit cards and Visa/Mastercard debit cards for payment.

DocuPet Customer Care: 1-855-249-1370
Hours of Operation:
Monday-Saturday: 9:00 AM - 9:00 PM EST (excluding holidays)
Sunday: 11:00 AM - 7:00 PM EST

Licence fees & details

Pet licences are required for all dogs living in the City of Cambridge. They must be renewed every year prior to the expiration date. Licences expire exactly 365 days from the start date of the licence. You will receive reminders from us about upcoming licence expirations via mail, phone, and email.

Dog Licence
Dog Licence	Fee	Senior Citizen's Fee (65+)
Dogs	$50.00	$25.00

A replacement tag is available for a $10.00 fee.
When licensing a Certified Guide or Assistance Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.
A fine up to $300 may be charged for failing to comply.
Pet owners must be 65 or older to qualify for senior citizen rates.

Frequently asked questions

LICENSING OPTIONS, DATES, AND LOCATIONS

When does my pet's licence expire?

Licences expire exactly 365 days from the licence start date. If you renew prior to the upcoming expiration date, your pet's new licence will start the day after expiration, not on the date of purchase.

When can I renew my pet's license?

You may renew your pet's license within 45 days of your pet's current license expiration date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.

Where can I license in person?

You may license in person at the Cambridge & District Humane Society located at 1650 Dunbar Rd in Cambridge.

Do licences need to be renewed annually?

Licences are required to be renewed prior to the expiration date each year.

What jurisdictions does the Cambridge & District Humane Society provide licensing services for?

The Cambridge & District Humane Society provides licensing services for the following areas: City of Cambridge

What is the refund policy on licences?

No refunds are provided on licences purchased regardless of circumstances.

I need a kennel license, what do I do?

Please visit the Cambridge & District Humane Society in person as kennel licensing is not processed through DocuPet. They are located at 1650 Dunbar Rd in Cambridge.

FEES AND FINES

My pet qualifies for the service animal rate. What do I do?

Please visit the Cambridge & District Humane Society in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.

Is there a discount for licensing multiple pets?

No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.

What is the fee for licensing?

Visit this page for licensing options and fees.

What is the fine for not licensing a pet?

A fine up to $300 may be charged for failing to comply.

PET INFORMATION AND PROFILES

Does my licence transfer if I am moving?

If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current licence may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

MUNICIPAL INFORMATION AND BYLAWS

Where can I find information about the pet licensing bylaw?

Visit this page for information on licensing bylaws.

Is there a limit to the number of pets I'm allowed to have?

You are allowed for a maximum of 3 dogs per dwelling.

Are there any restricted breeds?

Unless your dog was obtained prior to DOLA coming into place, the following breeds are banned: Pit Bull Terriers, Staffordshire Bull Terriers, American Staffordshire Terriers, and American Pit Bull Terriers.

What species are required to be licensed?

The following species are required to be licensed: Dogs.

Who do I call if there’s an emergency involving dogs? (dog attack, loose dog, etc.)

Please get in touch with the Cambridge & District Humane Society at 519-623-7722.

HELP DESK

Still have a question that you have not been able to answer?

Visit our DocuPet Help Desk for more information.